Salesforce Password Reset Not Working

By SALESFORCE   Last Update: Friday, 15 March
SALESFORCE.COM Account Password Recovery Not Working

Before knowing the steps you must have a basic knowledge of the platform as it is very important. As we all know Salesforce is a cloud-based system for software development and management. Since the world is highly filled with many technologies and all the requirements are available at the fingertip so it requires many account credentials as well. So basically people are carrying more than a couple of account handles and most of them do not save the record anywhere thus forgetting the Salesforce password is very obvious, so here are some steps you should follow in order to get rid of Salesforce password reset problems ay time round the clock.

Steps to reset Salesforce password

  • First of all open, the authentic link of Salesforce could platform.
  • Now, sign in to your account and go to the geared icon that is called setting.
  • Now the user needs to go to security.
  • Here you will get the password reset option, just click on the password rest option
  • Now enter the old password and then create your new password.
  • Make sure that your password should not match any of the previous passwords and also the password should be a bit strong also you should remember your password for future use.
  • Click on the Save button for the final submission.
  • Now you are done with the password reset of Salesforce.

Bottom Line

I hope these steps would be helpful for those who are facing such an issue and searching for the Salesforce password reset process on the web. NOTE: Keep changing your password after a certain period of time is a good practice and therefore you should change it to make your account safe and secure.

FAQ's

  • FAQ 1: How can I reset my Salesforce account password if I've forgotten it?

    • Answer: Visit the Salesforce website, click on the "Forgot your password?" link, and follow the prompts to reset your password. Ensure the accuracy of entered information to avoid reset failures.
  • FAQ 2: Why am I unable to reset my Salesforce account password even after entering correct details?

    • Answer: Verify the accuracy of entered credentials, clear browser cache and cookies, and try using a different browser if issues persist. Contact Salesforce support for assistance if necessary.
  • FAQ 3: Can technical glitches within Salesforce's platform affect password reset functionality?

    • Answer: Yes, temporary technical issues within Salesforce's systems may disrupt password reset processes. Stay informed about service status updates or contact support for assistance.
  • FAQ 4: Is it advisable to use third-party password management tools with Salesforce accounts?

    • Answer: Exercise caution when using third-party tools, as they may occasionally interfere with Salesforce's password reset mechanisms. Rely on official Salesforce support resources for assistance.
  • FAQ 5: How often should I update my Salesforce account password for enhanced security?

    • Answer: It's recommended to change your Salesforce password periodically, preferably every few months, to mitigate security risks and maintain account integrity.
  • FAQ 6: What should I do if I suspect unauthorized access to my Salesforce account?

    • Answer: Immediately change your password, review recent activity for anomalies, and enable additional security measures such as two-factor authentication. Contact Salesforce support if necessary.

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